Prioritize Unread Messages Efficiently in WhatsApp

Missed messages mean missed opportunities. rocketsend.io’s Highlight Unread feature ensures you never overlook high-value chats by giving unread WhatsApp conversations a clear visual cue. In this guide, you’ll learn how to install rocketsend.io, enable Highlight Unread, navigate your enhanced chat list, and adopt best practices to maintain a rapid response rate.

Why Quick Response Matters

Customers expect brands to reply within 24 hours—slower responses can lead to a 15% drop in satisfaction and lost sales. Fast replies boost trust, increase conversion chances, and send positive signals to Google’s local engagement metrics, reinforcing your presence in WhatsApp-driven customer journeys.

Install rocketsend.io

Open Chrome and visit rocketsend.io → click Install Chrome Extension → Add to Chrome → Confirm
Pin the rocketsend.io icon beside your address bar

Open WhatsApp Web and click the Sender button in the top-left corner to open the rocketsend.io pane.

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Enable Highlight Unread

In the rocketsend.io pane, locate the ★ star icon
Click Accessories to reveal toggle options
Turn on Highlight unread to instantly flag new messages in your chat list

Navigate Your Enhanced Chat List

Unread chats now display a colored marker—click to see the first message snippet
Use WhatsApp’s built-in search or scroll with ease, focusing only on flagged conversations
Prioritize responses by clicking directly into each highlighted chat, keeping your workflow organized

Best Practices & Tips

Respond to all unread messages within 24 hours to maintain high customer satisfaction
Combine Highlight Unread with send-delays for new outbound campaigns, balancing promptness with natural pacing
Regularly clear your highlights after follow-up to keep the list clean and actionable

Conclusion

With rocketsend.io’s Highlight Unread feature, you’ll transform your chat list into a priority queue—ensuring every important message gets the attention it deserves. Install rocketsend.io today and stay ahead by responding faster than ever!

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